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Our Policies
LESSONS IN THE STUDIO The studio has two excellent digital pianos. The variety of sounds possible makes learning new pieces more fun and interesting, especially for young students. PROCEDURE FOR IN-PERSON LESSONS
If a student is ill please reschedule the lesson or contact us about an alternate time. Do not come to the lesson if you are sick especially if the student has missed school that week. We appreciate your understanding about this. MISSED LESSONS It is important to have continuity with lessons. If a music lesson is missed due to illness we will make up the lesson that same week if there is a cancellation or an available make-up time. Missed lessons need to be made up within two weeks to maintain continuity and progress. There may be times when a lesson is missed due to a family vacation or other plans. We will usually not be able to make up these lessons. PARENT/STUDENT PORTAL Our Parent/student portal allows students or parents to cancel a scheduled lesson. You may re-book to an available make-up time that same week, or we will contact you to reschedule. For a conflict with a future activity, please contact us as far ahead of time as possible to make arrangements for an alternate time.EXTRA LESSONS If it is in the educational best interest of the student, an extra lesson may occasionally be scheduled or recommended. This will be provided at no extra charge. STORM DAYS
Lessons will usually be cancelled on storm days. Notices will be sent by email/SMS and telephone.
TEACHER ABSENCE There may be times when it is necessary to cancel a lesson due to teacher illness or other urgent matters. We will try but we may not be able to make up these lessons.
FEES AND PAYMENTS Please check the Fees and Payments Policy here. |